{"xsrfToken":"d085291202de9060c7a72ec80fe4d3994a93bd1f_lout","branding":{"id":"11","key":"datalegacy","name":"Data - Legacy","portalBaseUrl":"/servicedesk/customer/portal/11"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f85a4ccb-6ad8-4f5e-a203-d77a5581d698/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzODE3NDEyZi0zY2UyLTRmOGYtYjEzZi0wOWExMDBjYmQ2OTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY4NWE0Y2NiLTZhZDgtNGY1ZS1hMjAzLWQ3N2E1NTgxZDY5OCI6WyJyZWFkIl19LCJleHAiOjE3OTE4MDU0NDIsIm5iZiI6MTc5MTgwNDg0Mn0.jepM9h5vN1C6CcUWdONhwMjnEjRCp5R6N1Yqo6GIENo&client=3817412f-3ce2-4f8f-b13f-09a100cbd697&mode=fit","logoId":"f85a4ccb-6ad8-4f5e-a203-d77a5581d698","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Braven Help Center \uD83D\uDC4B","sharedPortalName":"Braven Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Braven Help Center \uD83D\uDC4B","sharedPortalName":"Braven Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#142744","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5c8694d0-a9fc-4ec8-8e3b-0a8f17ab57ab/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzODE3NDEyZi0zY2UyLTRmOGYtYjEzZi0wOWExMDBjYmQ2OTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVjODY5NGQwLWE5ZmMtNGVjOC04ZTNiLTBhOGYxN2FiNTdhYiI6WyJyZWFkIl19LCJleHAiOjE3OTE4MDU0NDIsIm5iZiI6MTc5MTgwNDg0Mn0.9bGuCgxm_kTsm3a1oWraZbpafug_ApJ2pIzx3I078fo&client=3817412f-3ce2-4f8f-b13f-09a100cbd697&height=300&mode=fit","bannerMediaApiFileId":"5c8694d0-a9fc-4ec8-8e3b-0a8f17ab57ab","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#142744","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"11","key":"datalegacy","projectId":10012,"serviceDeskId":11,"name":"Data - Legacy","description":"<p>Welcome! You can raise a request for Data - Legacy using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/11","onlyPortal":false,"reqTypes":[{"id":"87","name":"Data Support Request","descriptionHtml":"<p>The purpose of these tickets are for the data insights team to support you on specific data questions as it relates to our data products and ensure you have access to data resources you need.</p>\n<p>Please submit tickets at least one week in advance. If you need something more urgently, please outline the rationale in the description.</p>","callToAction":"Data Support Request","introHtml":"<p>The purpose of these tickets are for the data insights team to support you on specific data questions as it relates to our data products and ensure you have access to data resources you need.</p>\n<p>Please submit tickets at least one week in advance. If you need something more urgently, please outline the rationale in the description.</p>","icon":10541,"iconUrl":"https://braven.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[20],"key":""},{"id":"85","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Get assistance on general requests here.</p>","icon":10549,"iconUrl":"https://braven.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"86","name":"Migrated From Halp","descriptionHtml":"<p>Created via Halp migration</p>","callToAction":"Migrated From Halp","introHtml":"<p>Created via Halp migration</p>","icon":10541,"iconUrl":"https://braven.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""}],"reqGroups":[{"id":20,"name":"General"}],"orderMapping":{"20":[87]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DATALEGACY","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzODE3NDEyZi0zY2UyLTRmOGYtYjEzZi0wOWExMDBjYmQ2OTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xMDc3NDMzNTEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc5MTgwNjA0MiwibmJmIjoxNzkxODA0ODQyLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.Kk8HfwKRKA_ltBlTbYxAMxR8JAJx0fJ7d2754ox6yII","targetCollection":"upload-user-collection--1077433512","endpointUrl":"https://api.media.atlassian.com","clientId":"3817412f-3ce2-4f8f-b13f-09a100cbd697","tokenDurationInMins":20},"locale":"en-US","i18nTranslations":{}},"reqCreate":{"id":87,"projectId":10012,"issueType":{"id":"10019","name":"Ask a question"},"form":{"name":"Data Support Request","descriptionHtml":"<p>The purpose of these tickets are for the data insights team to support you on specific data questions as it relates to our data products and ensure you have access to data resources you need.</p>\n\n<p>Please submit tickets at least one week in advance. If you need something more urgently, please outline the rationale in the description.</p>","callToAction":"Data Support Request","intro":"<p>The purpose of these tickets are for the data insights team to support you on specific data questions as it relates to our data products and ensure you have access to data resources you need.</p>\n\n<p>Please submit tickets at least one week in advance. If you need something more urgently, please outline the rationale in the description.</p>","instructions":"<p>The purpose of these tickets are for the data insights team to support you on specific data questions as it relates to our data products and ensure you have access to data resources you need.</p>\n\n<p>Please submit tickets at least one week in advance. If you need something more urgently, please outline the rationale in the description.</p>","icon":10541,"iconUrl":"https://braven.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10148","fieldConfigId":"10265","label":"Description","description":"Please provide as much detail as possible on your request. If you need something more urgently than a week, please explain why in this field.","descriptionHtml":"<p>Please provide as much detail as possible on your request. If you need something more urgently than a week, please explain why in this field.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10153","fieldConfigId":"10271","label":"Program","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"16228","label":"All","selected":false,"children":[]},{"value":"10311","label":"BravenX","selected":false,"children":[]},{"value":"10313","label":"CCNY","selected":false,"children":[]},{"value":"15528","label":"DFW","selected":false,"children":[]},{"value":"10314","label":"DSU","selected":false,"children":[]},{"value":"16230","label":"Illinois Tech","selected":false,"children":[]},{"value":"16231","label":"Kean","selected":false,"children":[]},{"value":"10315","label":"Lehman","selected":false,"children":[]},{"value":"10316","label":"Northern Illinois","selected":false,"children":[]},{"value":"10317","label":"National Louis","selected":false,"children":[]},{"value":"10319","label":"RU-N","selected":false,"children":[]},{"value":"10320","label":"San Francisco State","selected":false,"children":[]},{"value":"10321","label":"San Jose State","selected":false,"children":[]},{"value":"10322","label":"Spelman","selected":false,"children":[]},{"value":"15529","label":"UML","selected":false,"children":[]},{"value":"16229","label":"UMSV","selected":false,"children":[]},{"value":"10323","label":"Other","selected":false,"children":[]}]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_12661","fieldConfigId":"13459","label":"Please share whether this is an Internal or External Request:","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"16232","label":"Internal","selected":false,"children":[]},{"value":"16233","label":"External","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_12697","fieldConfigId":"13495","label":"Support Category","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"16281","label":"Program: Accelerator","selected":false,"children":[]},{"value":"16282","label":"Program: Professional Mentor","selected":false,"children":[]},{"value":"16283","label":"Program: Career Communities","selected":false,"children":[]},{"value":"16284","label":"Program: Jobs Campaign","selected":false,"children":[]},{"value":"16285","label":"Program: Volunteer Operations","selected":false,"children":[]},{"value":"16286","label":"Program: Case Management","selected":false,"children":[]},{"value":"16287","label":"Program: Post-Accelerator","selected":false,"children":[]},{"value":"16288","label":"Employer Partnerships","selected":false,"children":[]},{"value":"16491","label":"Formassembly Survey Support","selected":false,"children":[]},{"value":"16289","label":"Development","selected":false,"children":[]},{"value":"16290","label":"New Sites","selected":false,"children":[]},{"value":"16291","label":"HEP Meeting Prep / Follow Up","selected":false,"children":[]},{"value":"16292","label":"Policy","selected":false,"children":[]},{"value":"16293","label":"Fellow Recruitment","selected":false,"children":[]},{"value":"16294","label":"Tableau Access","selected":false,"children":[]},{"value":"16295","label":"Other","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_12662","fieldConfigId":"13460","label":"Please share any relevant links (previous grants, spreadsheets, or requests)","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10156","fieldConfigId":"10274","label":"Deadline (Please give 5-7 days notice)","description":"Please submit tickets at least one week in advance. If there is a more urgent need please explain why in the description box above.","descriptionHtml":"<p>Please submit tickets at least one week in advance. If there is a more urgent need please explain why in the description box above.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_12664","fieldConfigId":"13462","label":"If your deadline is less than 5 days, please share why below so our team can prioritize accordingly:","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/11/create/87","requestValidateBaseUrl":"/servicedesk/customer/portal/11/validate/87","calendarParams":{"firstDay":0,"date":"2026-10-12T06:34:02-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzODE3NDEyZi0zY2UyLTRmOGYtYjEzZi0wOWExMDBjYmQ2OTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xMDc3NDMzNTEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc5MTgwNjA0MiwibmJmIjoxNzkxODA0ODQyLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.Kk8HfwKRKA_ltBlTbYxAMxR8JAJx0fJ7d2754ox6yII","targetCollection":"upload-user-collection--1077433512","endpointUrl":"https://api.media.atlassian.com","clientId":"3817412f-3ce2-4f8f-b13f-09a100cbd697","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"appName\":\"\",\n \"connectToForgeMigration\": {\n \"defined\": false,\n \"willMigrateToForgeBeforeEOS\": \"UNDECIDED\",\n \"migrationGuideUrl\": \"\"\n },\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/11?xdm_e=https%3A%2F%2Fbraven.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIyNjI5ZGI1MzhmM2ZiM2YyNzg5MGY1NTk0N2I3ZjJiNGI0MTQzYjBkMzAxYzU4MmE2NTUzMWRhYzFhM2U5MTY0IiwiaXNzIjoiNTYxMmY5ZTktZWI1Mi0zMzk2LWFlMjgtMTZmNWZmMDVhYzBmIiwiY29udGV4dCI6e30sImV4cCI6MTc5MTgwNTc0MiwiaWF0IjoxNzkxODA0ODQyfQ.1-cEClY1vMyhVNp09fiwiYoR1pdsuDGcASPDbRQ-ltY\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjU2MTJmOWU5LWViNTItMzM5Ni1hZTI4LTE2ZjVmZjA1YWMwZiIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL2JyYXZlbi5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9icmF2ZW4uYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiREFUQUxFR0FDWSIsImlkIjoiMTAwMTIifX19LCJleHAiOjE3OTE4MDU3NDIsImlhdCI6MTc5MTgwNDg0Mn0.Mmc0P3T1QScvH0WCZ6_WuINCj3YRlREaGL9Ml5FY-WA\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://braven.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://braven.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"DATALEGACY\\\",\\\"id\\\":\\\"10012\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"DATALEGACY\\\",\\\"project.id\\\":\\\"10012\\\",\\\"servicedesk.serviceDeskId\\\":\\\"11\\\",\\\"servicedesk.requestTypeId\\\":\\\"87\\\"}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://braven.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}